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Return Policy

Thank you for shopping at Comfieshop. Our online shop provides unique  product from our independent designers back by high quality material and reliable production.Our members of QA team inspect each product before packaging to ensure the maximum customers satisfaction.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for return/exchange in your order page and we will try our best to meet your request.

Easy Exchanges:

Need a different size, color or pattern? Have a hassle-free exchange as long as it is in stock.

Fast Refund:

Send the returned purchase in its original packaging with original label back to our return center.  We will issue a refund to your original payment method within a week.

Returns &Exchanges Policy

30-Day Return & Exchange Policy

We want you to feel comfortable and confident when shopping at Comfieshop, we offer a 30-day return & exchange policy. If for any reason you're not satisfied with your purchase, you may return or exchange the unused item in its original condition as long as you contact us within 30 days from the delivery date.

Return & Exchange Conditions

(1) Items returned without authorization will not be accepted.

(2) The time frame for return & exchange must not exceed 30 days from when the original order was received.

(3) All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.

(4) When returning or exchanging items, customers must use a shipping method that has tracking on it. Returns or exchanges with no tracking will not be processed.

(5) For return, any promotional gifts received must be included with the returned items. Otherwise, the retail price of the promotional gift will be deducted from the refund.

Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.

Order Cancellation

Your order will be fully refunded if it’s cancelled within 24 hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order. For orders cancelled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept order cancellation request if the order have already been shipped.

Contact us

If you have further questions / issues, please don’t hesitate to contact us at service@comfieshop.com or chat with us online.